Knowledgebase
Customer Help Desk > Customer Help Desk > Knowledgebase

Ask a question:


Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

» Subcategories:

 
INSTALLING THE SOFTWARE
INSTALLING THE SOFTWARE FROM DOWNLOAD
INSTALLING FROM CD
YOU NEED TO BE CONNECTED TO THE INTERNET TO REGISTER AND UNLOCK THE SOFTWARE
UPDATES AND UPGRADES
UPDATES
UPGRADES
HOW DO I UPDATE AN OLDER VERSION ?
I CAN'T GET UPDATES FROM THE UPDATE PAGE ANYMORE!
COMMON UPDATES ALL VERSIONS
ACCOUNT PASSWORD OR USER NAMES
I LOST MY REGISTRATION CODE
I FORGOT MY EMAIL ACCOUNT PASSWORD
I LOST MY F.T.P. WEBSITE USER ACCOUNT INFORMATION
I LOST MY PASSWORD OR USER NAME FOR THE DOWNLOAD AREA.
POLICY
LOCKSMITH DOWNLOAD AREA
OFFLINE REGISTRATION REQUEST
LICENSES
SECURITY
EXTENDED WARRANTY
ERROR MEESAGES,PROBLEMS DOWNLOADING OR INSTALLING
I RECEIVED AN ERROR MESSAGE
IT WILL NOT LET ME ENTER THE PASSWORD TO DOWNLOAD THE SOFTWARE
SAVING OR PRINTING CODES
TO SAVE CODES CLICK HERE
TO PRINT YOUR CODES CLICK HERE
NO INTERNET CONNECTION AVAILABLE
USING MY LAPTOP OR OTHER PORTABLE COMPUTER IN THE FIELD
LOCKSMITH INVENTORY SOFTWARE
LOCKSMITH INVENTORY SOFTWARE GENERAL INFORMATION
REPLACEMENT OR UPDATED CD
CD REPLACEMENT
START HERE........TO REVIEW THE HELP DESK VIDEO
START HERE.................THIS WILL EXPLAIN THE PROCESS.
MASTER KEYING SOFTWARE INSTRUCTIONS
COMPLETE INSTRUCTIONS FOR THE MASTER KEYING SOFTWARE
                                                                                        
 

» Articles in this category:

 
EDITING AND ADDING MORE KEYS TO GENERATED SYSTEMS Article rated 5.0/5.0
A lot of customers ask about editing and adding to already existing systems that have been already generated. Some customers have gone as far as using third party converters to convert from PDF to som...
Extended Warranty ...Tech Support Article rated 5.0/5.0
Tech Support Extended Warranty Policy: Effective Immediately we will no longer provide free tech support to anyone who has had the software for more than 6 Months from the purchase date on their Pay...
 


» Top Knowledgebase articles: Views
 LOCKSMITH DOWNLOAD AREA 400
 START HERE.................THIS WILL EXPLAIN THE PROCESS. 359
 INSTALLING THE SOFTWARE FROM DOWNLOAD 210
 LOCKSMITH INVENTORY SOFTWARE GENERAL INFORMATION 166
 INSTALLING FROM CD 143
 USING MY LAPTOP OR OTHER PORTABLE COMPUTER IN THE FIELD 140
 I RECEIVED AN ERROR MESSAGE 138
 UPDATES 131
 LICENSES 119
 OFFLINE REGISTRATION REQUEST 119
 IT WILL NOT LET ME ENTER THE PASSWORD TO DOWNLOAD THE SOFTWARE 113
 I LOST MY REGISTRATION CODE 102
 UPGRADES 101
 HOW DO I UPDATE AN OLDER VERSION ? 101
 TO SAVE CODES CLICK HERE 99
 I FORGOT MY EMAIL ACCOUNT PASSWORD 99
 SECURITY 93
 YOU NEED TO BE CONNECTED TO THE INTERNET TO REGISTER AND UNLOCK THE SOFTWARE 93
 I LOST MY F.T.P. WEBSITE USER ACCOUNT INFORMATION 92
 I LOST MY PASSWORD OR USER NAME FOR THE DOWNLOAD AREA. 86
 TO PRINT YOUR CODES CLICK HERE 81
 I CAN'T GET UPDATES FROM THE UPDATE PAGE ANYMORE! 79
 CD REPLACEMENT 72
 COMMON UPDATES ALL VERSIONS 46
 COMPLETE INSTRUCTIONS FOR THE MASTER KEYING SOFTWARE 45
 EDITING AND ADDING MORE KEYS TO GENERATED SYSTEMS 28
 EXTENDED WARRANTY 20
 Extended Warranty ...Tech Support 17
 
» Latest Knowledgebase articles: Date added
 EXTENDED WARRANTY 2012-02-08 17:36:29
 Extended Warranty ...Tech Support 2012-02-08 17:30:20
 COMPLETE INSTRUCTIONS FOR THE MASTER KEYING SOFTWARE 2011-11-08 00:31:06
 EDITING AND ADDING MORE KEYS TO GENERATED SYSTEMS 2011-07-12 20:02:47
 START HERE.................THIS WILL EXPLAIN THE PROCESS. 2011-01-31 19:55:57
 CD REPLACEMENT 2010-10-18 05:25:28
 LOCKSMITH INVENTORY SOFTWARE GENERAL INFORMATION 2010-10-14 00:09:59
 I CAN'T GET UPDATES FROM THE UPDATE PAGE ANYMORE! 2010-09-20 05:29:37
 HOW DO I UPDATE AN OLDER VERSION ? 2010-09-20 05:24:33
 USING MY LAPTOP OR OTHER PORTABLE COMPUTER IN THE FIELD 2010-09-13 13:51:09
 SECURITY 2010-09-13 13:43:52
 COMMON UPDATES ALL VERSIONS 2010-09-11 22:21:17
 TO PRINT YOUR CODES CLICK HERE 2010-08-10 21:55:52
 TO SAVE CODES CLICK HERE 2010-08-10 21:47:44
 UPGRADES 2010-08-10 05:58:19
 LICENSES 2010-08-10 05:44:02
 OFFLINE REGISTRATION REQUEST 2010-08-10 05:28:08
 UPDATES 2010-08-10 05:05:58
 LOCKSMITH DOWNLOAD AREA 2010-08-10 04:59:13
 I LOST MY PASSWORD OR USER NAME FOR THE DOWNLOAD AREA. 2010-08-10 04:41:57
 I LOST MY F.T.P. WEBSITE USER ACCOUNT INFORMATION 2010-08-10 04:38:57
 I FORGOT MY EMAIL ACCOUNT PASSWORD 2010-08-10 04:35:28
 I LOST MY REGISTRATION CODE 2010-08-10 04:28:24
 YOU NEED TO BE CONNECTED TO THE INTERNET TO REGISTER AND UNLOCK THE SOFTWARE 2010-08-10 04:19:58
 IT WILL NOT LET ME ENTER THE PASSWORD TO DOWNLOAD THE SOFTWARE 2010-08-10 04:15:16
 I RECEIVED AN ERROR MESSAGE 2010-08-10 04:10:00
 INSTALLING THE SOFTWARE FROM DOWNLOAD 2010-08-10 04:02:40
 INSTALLING FROM CD 2010-08-10 03:59:01

Powered by Help Desk Software HESK™